Gary Chai began his career at Netscape Communications and was responsible for the look and feel of Netscape's web portal. He was also responsible for providing design direction to the designers on the team. Gary was part of the team that designed the Netscape 6 browser. After 3 years, he left Netscape to be the first interaction designer at Loudcloud, a software infrastructure and internet services company, where he was responsible for transforming the visual image of Loudcloud and for designing myLoudcloud, the customer-facing portal. He has worked as a design consultant for AOL Time Warner, Yahoo! and the Dubberly Design Office. Gary has BFA in Graphic Design from Rhode Island School of Design. Most recently, Gary designed the visual look for Cisco.com.
Lori Neumann started her career at IBM in the 80's. During that time, she lead the company-wide effort in redesigning IBM's technical manuals. She held several management positions at IBM in user interface design, software development and visual design. While at IBM, she worked with IBM design consultants Paul Rand and Edward Tufte. She finished her career at IBM in New York as the user interface program manager, where she was responsible for the look and feel for IBM's first web site. Since moving back to California, she has held director-level design positions for Trimble Navigation, Netscape Communications, Loudcloud and other startups, and most recently wrote the design guidelines for Cisco.com.
Nathan Kendrick trained with Paul Kahn and Krzysztof Lenk, two leaders of the information architecture discipline. He has 8 years of web-based application design experience, starting at Aaron Marcus and Associates. He was the design lead during the time when user interaction was being standardized across AOL's web applications. He was the lead designer for web-services at the Linux startup Eazel, founded by former Apple engineers responsible for the original Macintosh user interface. He consulted at Loudcloud, and created the interaction design standards for myLoudcloud, the industry leading web-based monitoring and code change management system. Nathan has BFA in Graphic Design from Rhode Island School of Design. Most recently, he helped research, create, and institute a customer experience design methodology at Wells Fargo Bank, and designed the online service request tool for Cisco.com.
We also have a network of experienced freelancers, expanding our team to fit any size project.